Job Vacancies at Global Quest Human Resources Consults and Services
Description
Global Quest Human Resources Consults and Services is a top-notch Consulting firm that provides excellent services to all her clients who access the globe.
We are recruiting to fill the following positions below:
1.) Administrative Secretary
Job Location: Opic / Mowe / Shagamu / Ijebu Ode - Ogun
Employment Type: Full-time
Job Description
- Managing the office , files and keep update
- Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
- Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
- Maximise on every opportunity ensuring the client/carer receives outstanding service
- Ensure all system records are up to date and accurate
- Ensure matching of carers to clients to match the needs of the client and arrangement of introductions
- Understand and deliver your KPI's and SLA's specifics
- Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlined
- Partner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
- Manage teams of customer escalation.
Requirements
- Candidates should possess an OND / HND qualification with 1 - 5 years of relevant work experience.
Salary
N70,000 - N80,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.
2.) Customer Relation Executive
Job Location: Opic / Mowe / Shagamu / Ijebu Ode - Ogun
Employment Type: Full-time
Job Description
- Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
- Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
- Ensure matching of carers to clients to match the needs of the client and arrangement of introductions
- Understand and deliver your KPI's and SLA's specifics
- Ensure all system records are up to date and accurate
- Partner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
- Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlined
- Maximise on every opportunity ensuring the client/carer receives outstanding service
- Manage teams of customer escalation.
Requirements
- Candidates should possess an OND / HND qualification with 1 - 5 years of relevant work experience.
Salary
N50,000 - N70,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.
3.) Marketing Manager
Job Location: Mowe / Opic / Ibafo Axis - Ogun
Employment Type: Full-time
Responsibilities
- Manage office supplies stock and place orders
- Prepare regular reports on expenses and office budgets
- Maintain a company calendar and schedule appointments
- Book meeting rooms as required
- Distribute and store correspondence (e.g. letters, emails and packages)
- Prepare reports and presentations with statistical data, as assigned
- Maintain and update company databases
- Organize a filing system for important and confidential company documents
- Answer queries by employees and clients
- Update office policies as needed
- Arrange travel and accommodations
- Schedule in-house and external events
Requirements and Skills
- Candidates should possess an OND qualification with 4 - 5 years of work experience.
- Proven work experience as an Administrative Officer, Administrator or similar role
- Solid knowledge of office procedures.
Salary
N50,000 - N70,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.
Note: Please apply if you don't reside along the axis mentioned.